Privacy PolicyPrivacyPolicy

MarketOps ("we", "us") is a digital agency with its registered studio at 618 Mission Street, San Francisco, CA 94105. We are the data controller for the personal data described in this policy. You can reach our privacy contact at hello@marketops.in.

Contact data you submit through our enquiry or newsletter forms: name, email address, phone number, company, budget range and the message you write.

Technical data collected automatically: IP address, browser type, device type, referring page and pages viewed, used to keep the site secure and measure performance.

Client project data shared with us under a services agreement, handled according to that agreement and any data processing addendum.

To respond to your enquiry and prepare a proposal.

To send the newsletter you subscribed to, which you can leave at any time using the link in every email.

To operate, secure and improve this website.

To meet legal, accounting and tax obligations.

We rely on legitimate interests for responding to business enquiries and operating the site, consent for marketing email, contract performance for client work, and legal obligation for record keeping.

We use a small number of vetted processors for hosting, email delivery, analytics and file storage. Each is bound by a data processing agreement and processes data only on our instructions. We never sell personal data.

Enquiry data is kept for 24 months after our last contact. Newsletter data is kept until you unsubscribe. Client project records are kept for seven years where tax law requires it.

You can request access, correction, deletion, restriction or portability of your data, and object to processing based on legitimate interests. Email us and we will respond within 30 days.

We use essential cookies to run the site and privacy-friendly, aggregated analytics. We do not use advertising cookies or cross-site trackers on this website.

We update this policy when our practices change. The effective date below reflects the most recent revision. Material changes are announced by email to newsletter subscribers.