Meridian Health Portal
The challenge
Patients over 65 abandoned appointment booking at a 74% rate.
Our solution
We redesigned around plain language, large targets and screen-reader-first flows.
The result
Booking completion reached 91% and the portal passed a full accessibility audit.
Gallery
Inside the work
Let's build something worth remembering.
Tell us what you're working on. We'll come back within one business day with a point of view, not a brochure.